COSA WEBSITE PRIVACY POLICY

Council of Social Agencies of Hampshire County

Version: July 1, 2024

The Council of Social Agencies of Hampshire County is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, sign up for newsletters, request membership, or register for events.

Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

When you sign up for membership, newsletters, events, or when you complete surveys on our website, we may collect personally identifiable information (including name, email), information about the nonprofit agency applying for membership (including its name, address, billing address, and accounts payable contact information), comments, feedback, survey answers, ratings, and other responses to questions on forms on the website or shared in our email newsletters. Your personal information will be used for the specific reasons stated below only.

Use of Cookies

Our website uses cookies that help us enhance your experience on our site by remembering your preferences and providing basic functionality. You can choose to accept or decline cookies through your browser settings.

How We Use Your Information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
;To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Data Sharing and Security

The Council of Social Agencies of Hampshire County does not sell, share, or rent its subscription list or contact details to third parties. We are committed to keeping your information secure and will implement appropriate measures to protect your data.Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our events and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We do not collect credit card information or any sensitive financial data, as we do not accept payments through our website. In the event that we begin offering online payments, all direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your membership, to troubleshoot problems with your membership, to resolve a dispute, to collect fees or monies owed for dues or event attendance, to poll your opinions through surveys or questionnaires, to send updates about our organization, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Your Rights

You have the right to:

Access the information we hold about you.
Request correction of any inaccurate or incomplete information.
Unsubscribe from our newsletters at any time by following the instructions located at the bottom of every email.

If you don’t want us to process your data anymore, please contact us at COSAhc@gmail.com or send us mail to: PO Box 1004, Northampton, MA 01061.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any questions or concerns about this policy or you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at the email or mailing address below.

The Council of Social Agencies of Hampshire County

PO Box 1004

Northampton, MA 01061

COSAhc@gmail.com

Thank you for your support and for trusting us with your information!